The Single Greatest Cause of Problems and Misunderstanding is Poor Communication
Research shows a direct connection between stong communication skills and improved productivity, fewer problems and better relationships between colleagues and with clients.
Julie will cover the wide range of communication skills from listening and reading people to asking questions and explaining how to do something. Participants will learn e-mail, conference call and meeting etiquette and techniques for getting the best results from these communication venues.
The skill of conversation, greeting and introducing people and persuasive presenting will be covered along with how to change their own poor communication habits such as rambling and interrupting. Anyone who works with people (that's everyone!) can benefit from this informative and interactive session.
