Everything you need to know to effectively manage people
New to managing people or need a refresher? Managing employees isn't easy and requires a variety of skills. Most of us have no trouble spotting
others' management mistakes. But just what does it take to be a
really good manager? Julie tells all.
Participants investigate their role and responsibilities as
managers, and practice communication skills, effective
listening, delegating tasks and projects, and giving feedback.
This training covers supervising and developing staff through motivational techniques, coaching, constructive feedback, creative conflict resolution, and change management.
Mastering the art of influencing to communicate effectively and get results
Knowing how to win allies and influence others is an important part of being successful in business. Some people are born with this skill, but anyone can learn it.
Participants will learn what influencing entails; how to identify potential responses; communication essentials such as listening, reading people, effective questioning and persuasive presenting as well as how they can enhance their reputation as strong contributors to meeting organizational goals.
Participants will practice the elements of effective communication in speaking, writing, and listening. Each participant will create a case-specific action plan that will yield results.
Connect
with
Julie:
